Free Returns in USA except for wholesale purchases. Simply login to your account to print your return label or contact us. All other orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the unopened product back to the address below in its original sealed packaging. You can expect a refund within one billing cycle of our receiving your returned product.
If shipping was free for your order it will be deducted from the credit we apply to your credit card. Please note, we do not accept returns for cosmetics and skincare items due to health reasons, please make your selections carefully.
Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.
Returns Should be sent to :
Expressions Fragrances Returns
Order # (Include your order number)
5 Plant Avenue
Hauppauge, NY 11788
In the unlikely event that your order or part of your order arrives damaged, please email us immediately so we can notify UPS and file a damage claim. Please keep all packaging materials for five business days after notifying us and a replacement will be sent to you.
In order to provide our customers with the best shopping experience, our systems are automated and therefore orders cannot be cancelled after they are placed. If a cancel option appears next to your order in your order history section then you may cancel your order.
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We are committed to your privacy and security. When you shop at .com your Expressions Fragrances.com security and privacy is 100% guaranteed. Your personal information is used to process your order, and Expressions Fragrances.com will not share or exchange online information that you provide us with a third party unless you provide prior consent.
All transactions are 100% safe and secure. Order details are encrypted with Secure Socket Layer (SSL) by Verisign, the industry standard.
Please can you update the website in the hope of having it fully operational, I think it should be no ready for full optimization.I would appreciate if you can also update the Terms and conditions section as well to help if you have some examples just to slot in there.